Britteny Desvaux had good reason to believe she had already suffered enough during the floods that ravaged northern NSW.
Twenty-four weeks pregnant, she spent three nights holed up in a car with her partner Aaron Godwin, his two primary school-aged children and their pet dog.
However a week after being cut off from their rented Clarence Valley house, Ms Desvaux recalled the emotion-charged moment of inspecting the damage done to their home.
"The water came in up to waist-level," she told AAP.
"It was devastating.
"I cried when I saw all the new things we'd bought for the baby that we hadn't even set up yet, things we hadn't even got out of boxes."
Mr Godwin said they had lost almost everything.
"I suppose there's probably a couple of fridge magnets that the water missed," he said.
His children, Caleb, 10, and Trinesha, 5, were due to start school last week but have been unable to go as they have no bags, uniforms or school supplies.
"We can't send them with nothing," Ms Desvaux said.
The Salvation Army found the family emergency accommodation but it ran out on Monday and they were waiting at the Clarence Valley Disaster Recovery Centre on Monday to see if someone could help them find somewhere to stay.
Their stories came as NSW deputy Premier Andrew Stoner paid a visit to the flood-hit northern NSW town of Grafton to open the centre.
Mr Stoner said the centre was established to help residents in the wake of the Clarence River's record flood last week and that he would be taking information back to cabinet regarding the extent of the damage.
"This will be a one-stop shop to help the entire community get back on their feet," Mr Stoner said.
"The last thing people need is to get the runaround and be flicked from one agency to another."
Mr Stoner said the government had employed extra staff because of concerns about water contamination in the area.
"The Department of Resources has employed 40 extra compliance officers and some of those are based in the north east of the state."