CHICAGO (AP) — Growing numbers of companies are introducing new training to help overcome differences between baby boomers delaying retirement and younger workers, some the same age as their children or grandchildren.
So-called generational awareness training is designed to help employees of widely different ages work together and communicate more effectively.
Employees are taught about the characteristics that define each generation, from their core values to their childhood and adolescent experiences to the type of figures they regard as heroes. Then workshop leaders typically drill down into how those attributes play into the strengths and weaknesses each age group offers on the job.
The goal is that by learning why people of different generations act the way they do, companies can better emphasize their employees' strengths and find ways to overcome challenges.